Visitor experience

Visit experience reviews

Visit experience reviews


A Visit experience review can identify the strengths and weaknesses of a visit to your site – and what to do about them.


Site experience mapping

Visitor experience / activity plans

Experience and learning

High quality visits do not happen by accident - they involve every member of your team and every corner of your site. A Visit Experience Review (VER) can help you look at how all this fits together.

 

A basic VER examines critical parts of the visit - usually the first and last 10 minutes - and identifies the key site experiences. A full VER covers the full visit journey and where, when and how to deliver your key messages.