Visitor Experience Strategy

  • Former Lighthouse Keeper Gerald Butler at the National Maritime Museum of Ireland, Dun Laoghaire, in front of the light from Baily lighthouse in Howth from 1902

    The attraction of lighthouses

    • Heritage and Wildlife Interpretation
    • Sustainable Heritage Tourism
    • Visitor Experience Strategy

    TellTale developed the interpretive approach for Great Lighthouses of Ireland, a new signature visitor experience.

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    A story-rich heritage tourism for Cork

    • Heritage and Wildlife Interpretation
    • Sustainable Heritage Tourism
    • Visitor Experience Strategy

    We re-shaped Cork’s rich maritime heritage as four compelling ideas and a raft of memorable experiences.

  • Chilterns Gateway – for the community

    • Community Heritage
    • Visitor Experience Strategy
    • Area of Outstanding Natural Beauty
    • Scheduled Ancient Monument
    • SSSI
    • Tourist Attraction
    • Urban Fringe

    This is probably the site that best shows our commitment to helping everyone enjoy the countryside.

  • London Wetland Centre

    • Heritage and Wildlife Interpretation
    • Visitor Experience Strategy
    • Nature Reserve
    • SSSI
    • Tourist Attraction
    • Urban Wildlife Site

    We reviewed the visitor experience at this flagship wildlife attraction and made recommendations on how to maintain the high standards.

  • Improving visitor engagement

    • Heritage and Wildlife Interpretation
    • Sustainable Heritage Tourism
    • Visitor Experience Strategy
    • Nature Reserve
    • Tourist Attraction

    We helped all nine Wetland Centres to identify how to engage more visitors with the value of wetlands and their wildlife.

  • Interpreting a new Country Park

    • Heritage and Wildlife Interpretation
    • Visitor Experience Strategy
    • Country Park

    We developed and implemented a communication plan including panels and a website to introduce the Country Park.

  • National Memorial Arboretum: a national centre of remembrance

    • Heritage Lottery Funding
    • Visitor Experience Strategy
    • Arboretum
    • Site of remembrance

    We worked closely with the National Memorial Arboretum (NMA) for several years on improving their interpretation and visitor experience.

  • Rathlin Island

    • Heritage and Wildlife Interpretation
    • Sustainable Heritage Tourism
    • Visitor Experience Strategy
    • Natura 2000 European Site
    • Nature Reserve

    Our visitor experience plan identified how the RSPB reserves could encourage more visitors to Rathlin Island.

  • Mentoring for Irish heritage attractions

    • Heritage and Wildlife Interpretation
    • Sustainable Heritage Tourism
    • Training and Mentoring
    • Visitor Experience Strategy

    We work with Fáilte Ireland (the Irish Tourism Development Authority) to raise standards in visitor experience at Irish heritage attractions.

  • The attraction of Lighthouses

    • Heritage and Wildlife Interpretation
    • Sustainable Heritage Tourism
    • Visitor Experience Strategy

    We provided expert interpretation advice on interpreting Irish lighthouses in a multi-disciplinary team of specialists.